FAQ’S

Q: How long are quotes valid for?

A: 60 days from date of quote as stated on your quotation

Q: Do I have to apply for a council permit?

A: If it is a verge tree, you will have to contact your local council. We can also instruct you whilst quoting your job.

Q: Payment Options?

A: Cash, Money order, cheque, direct transfer.

Q: Are we insured?

A: $20 million public liability insurance and full workers compensation.

Q: Does quote include removal of all debris?

A: Yes it does, unless you request otherwise.

Q: Does quote include stump grinding?

A: If requested, stump grinding will be priced separately on your quote. It will be conducted within 1-3 days of your tree work. It can be arranged to coincide in some cases.

Q: Can I keep my firewood?

A: Yes you can, we can discuss this whilst quoting.

Q: Can I keep the mulch?

A: Yes you can, we will unload in an accessible spot.

Q: How long will it take to complete the work?

A: It usually takes between 7 to 10 days for your job to be completed from date of approval of job. Bad weather, Storm/emergency work or busy workloads may result in a longer wait. If your job is urgent, we always try our best to accommodate your needs.

Q: Do I need to be there?

A: No. If you give us permission/access to your yard, we can quote or complete the job and will email your quote/invoice or leave it in your letterbox.

Q: Why hire a qualified tree lopper?

A: Some Tree loppers are NOT TRAINED nor are they qualified to care for trees. Rather than care for the health of the trees, some Tree loppers perform a severe kind of pruning which removes all branches and growth except for the main truck and perhaps a few large branches, without any consideration for the safety of the tree or surrounding property. Some Tree loppers are not only unqualified but also UNINSURED.

Q:Do you provide a free quote service?

A: Yes we do! Assured Tree Services offer a free, punctual and informative quotation service. We are also happy to look at other trees at your property while we are on site.

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